Frequently Asked Questions

We’ve put together answers to some common questions to help you plan your visit to the National Mining Museum Scotland. If you have any questions which aren’t answered here, please email or call 0131 663 7519.


  • How accessible is the Museum?

Planning Your Visit

  • How can I get to the Museum?
  • Is there a place to leave my bike while I visit?
  • Is there free parking at the Museum?


  • Do I need to book a ticket in advance?
  • How do I book a ticket?
  • What types of tickets do you have?
  • How long is the guided tour?
  • How long is the audio tour?
  • How much time is recommended for a tour and visit around the exhibitions and site?
  • What time are your tours?
  • When is the Museum open?
  • I can’t make my booked time. How do I rearrange/cancel my visit?
  • Does the Museum go underground?
  • What is the cost of admission?
  • Do carers get free entry?
  • I have a corporate membership or ASVA card. Do I still need to book a ticket?
  • Can I take photographs?
  • Are dogs allowed?

Group Bookings

  • How to I book a trip for a group?

School bookings

  • How do I book a trip for a class?
  • What resources do you have for class visits?

Toilets and Facilities

  • Do you have lockers or cloakrooms?
  • Where are your toilets?


  • Where can I find out more about the cafe?
  • What do you serve?
  • How can I pay for something from the café?
  • Can I bring my own food or drinks?
  • Can I bring a reusable cup?
  • Do you cater for vegetarian and other diets?


  • When is the shop open?
  • Can I order something online?
  • How can I pay for something from the shop?


  • I’m trying to find information about a relative’s career in mining. Where should I start?
  • I have something that I would like to give to the Museum. Who do I speak to about it?
  • I’m interested in volunteering at the Museum.


  • Will I get a refund if the Museum has to close on a day I’ve booked to visit?
  • What safety measures are in place?